This policy explains the categories of personal information AutoBox collects, where it comes from, how we use and disclose it, and the choices available to you. It also serves as our consumer health data privacy policy where applicable.
Who we are
AutoBox is operated by Runic Research LLC. If you have questions about your data or this policy, contact us at privacy@autobox.fit.
Information we collect and where it comes from
- Account and household information, such as contact information, sign-in details, subscription status, and the athlete profiles managed by an account holder.
- Workout and fitness information, such as workouts, results, training history, performance measurements, equipment, preferences, effort, and notes.
- Connected-device and sensor information, such as heart rate, reps, running distance, and equipment signals when you use a supported watch or fitness device.
- Content and communications, such as workouts you enter, recordings you create, and information you provide through support, feedback, or waitlists.
- App, device, and usage information, such as product interactions, session events, device or account identifiers, general location derived from an IP address, and crashes, errors, and other diagnostics.
- Transaction information, such as purchase and subscription records received from payment providers. Payment providers handle complete card details directly.
We receive this information from you or the household account holder, from the apps and devices you use, from connected services you choose to enable, automatically through your use of AutoBox, and from service providers that support our operations.
How we use information
We use personal information to:
- Provide, operate, synchronize, and personalize AutoBox and its workout programming.
- Display live workout information and maintain training history and performance features.
- Understand product usage and improve AutoBox, its programming, and its automated features.
- Authenticate accounts, manage subscriptions, provide support, and communicate with you.
- Protect users and AutoBox, prevent abuse, diagnose problems, and comply with law.
Health, fitness, and connected-device information
Health and fitness information may include athlete-profile information, workout activity and results, performance measurements, and connected-device signals. We use it to provide the workout, history, analysis, personalization, and product-improvement features described above.
With your HealthKit permission, AutoBox reads heart rate during an active workout, displays it live, uses it for workout and video features on your devices, and records the completed workout to Apple Health. The full heart-rate trace remains on your devices. A limited summary, such as average and maximum heart rate, may sync with the workout result. If you request an AI-directed highlight, the workout summary sent for that request may identify a peak heart-rate moment.
We do not sell health or fitness information or use it for advertising. You can stop future HealthKit access in Apple’s settings and can exercise the privacy rights described below.
Camera recordings and AI highlights
AutoBox’s rep-counting camera runs entirely on your device. Rep counting is processed on-device, and the full workout recording remains on your device. AutoBox may prepare a preview locally before you open Share Studio. When you open Share Studio, AutoBox sends selected frames, together with a workout summary and timing signals, to our cloud service and AI provider to select highlight moments. No full video is uploaded without your explicit consent.
How we disclose information
Depending on the features you use, we disclose relevant information to categories of service providers that help us operate AutoBox, including:
- Cloud hosting and database providers.
- Sign-in, payment, and subscription providers.
- Product analytics and diagnostics providers.
- AI providers used for workout processing and features you request.
- Email and customer-support providers.
This may include account and workout information needed for cloud synchronization; workout, performance, and usage information used to evaluate the product and our programming; and the selected frames and workout summary needed for a requested AI feature. Providers process information for us subject to their contracts and applicable law. We may also disclose information when required by law, to protect users or AutoBox, in connection with a corporate transaction, or at your direction. We do not sell personal information or share it for cross-context behavioral advertising.
Retention
We retain account and training data while your account is active and as needed to provide the Service. We may retain limited records longer where reasonably necessary for security, fraud prevention, dispute resolution, tax or accounting obligations, or other legal requirements. Device-local recordings remain until you delete them or the app removes them under its storage settings. Backup copies and information held by service providers may take additional time to expire under their retention schedules.
Children and minors
A household account holder may add an athlete profile for a minor and must have authority to provide and manage that information. AutoBox is not directed at children under 13, and minors should not create their own accounts. Contact us if you believe a child provided information directly without appropriate authorization.
Data portability
You can request a machine-readable export of your account and training information by emailing privacy@autobox.fit, or export it yourself from the AutoBox app where that option is available.
Account deletion
You can request deletion of your account at any time. Deletion removes account-owned information from our active systems, subject to the limited retention and backup periods described above. It does not automatically remove copies stored only on your devices, information another person independently provided, or records we must retain by law. You can start deletion from your account settings or from the AutoBox app, or by emailing us. Deletion is irreversible.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data; withdraw consent; or object to or restrict certain processing. To exercise any of these, or to appeal our response where applicable, email privacy@autobox.fit. We honor verified requests as required by applicable law. Withdrawing consent does not affect processing already completed and may prevent a feature from working.
Security
We use administrative, technical, and organizational safeguards designed to protect personal data. No storage or transmission system is completely secure, so we cannot guarantee absolute security. Contact us promptly if you believe your account or data has been compromised.
Changes to this policy
We may update this policy as the product evolves. When we make material changes we will update the effective date above and, where appropriate, notify you in the app or by email.